Kaplan Reviews

very good telephone conversation

Good books and very helpful with exams

nice and easy to use, thx

Excellent thanks

It was a pleasure to call Kaplan today, customer service is excellent and the lady I spoke to is a wonderful lady. Huge thank you.

Delivery to EU to expensive

If I paid money for ebook i should have the right to access it even offline - but you after purchase only declare we cannot download ! Only browse it if possessing connection (thanks for limiting our access) and then wait slowly for the pages to load ! Imagine those with limited connection or speed in certain countries - how would they be suffering under such terms and conditions. I purchased Revision Kit from BPP at the same time because you did not have ebook available without delivery of printed book. And thanks God I did. We can access their books offline as well ! The only reason I did not give you lower than 3 stars is because your study materials are good. I’m really upset.

Great course and preparation. Easy to use. Very good!

It was detailed and extensive course good printing quality, Exam kit was perfect but when I induct online CBE practice tests I can see some questions that was not included in the material.
Overall rating is good.
I'd suggest improving online materials to be more interactive and different from hard copy style (while keeping the same contents).

I’ve only bought the books for level 2,3 and 4 aat exams. The material is usually clear and helpful. I’d have given 5 stars but found a few editorial issues in the last few books I’ve had. Some of the answers were reference a previous edition. The layout could have been a bit better for some of the questions as they were a bit unclear and cramped. Despite this, the material has helped me get through this qualification.

Kaplan Books and online sources are very good presented and explained. It makes learning a bit easier. Exams kits are a good presentation of exercises and pocket notes give as in a nutshell essential knowledge and you can carry it and read on the bus, train to quickly remind the reading material

Experienced some initial problems but student services were extremely responsive - even at a weeked!

The purchase was outstanding!

Great service and fast delivery as always. Thank you

Ordered my book with a discount code, was easy to process. Fast delivery and item got to me in very good condition. Would recommend to other people.